DVLA is a UK government organization for maintaining drivers’ databases in Great Britain and database of vehicles for the entire United Kingdom. The DVLA customer service team is easily accessible to answer the majority of your questions at DVLA customer enquiries telephone number 0300 790 6802 including getting DVLA information, getting vehicle registration certificate, or informing to sell your vehicle etc. The DVLA customer service hours are from Mon- Fri 8 AM- 7 PM and Sat 8 AM- 2 PM.
DVLA has a processing time for all applications. The users should make sure that the application is not under the processing period before making a call. The contact numbers for different departments are listed below.
DVLA Vehicle Tax Contact and DVLA Vehicle Registration
In order to get in touch with the DVLA customer support staff for vehicle tax and SORN and regarding vehicle registration, users can call them at DVLA customer telephone number 0300 790 6802. The DVLA customer service opening times are from Mon- Fri 8 AM- 7 PM and Sat 8 AM- 2 PM. The questions can be sent by post at DVLA contact address: Vehicle customer services, DVLA, Swansea, SA99 1AR or by email via the page. The queries for vehicle tax can also be discussed through DVLA live chat sessions through the page. or page for vehicle registration. The DVLA chat help is accessible from Mon- Fri 8 AM- 6 PM and Sat 8 AM- 2 PM
SORN is Statutory Off Road Notification. DVLA has to be informed when you are taking your vehicle off the road. You can get your vehicle tax cancelled and get a refund. The information for cancelling the tax can be checked via the page. The details for SORN can be submitted online via the page.
Otherwise, you can also call DVLA vehicle service at DVLA customer contact number 0300-0300 123 4321 here anytime as the number is accessible for 24 hours. An application form to be downloaded via the page can also be sent by post at the address:
DVLA, Swansea, SA99 1AR
If you do not have a logbook, then first send an application for a logbook (to be downloaded via page) to DVLA. If the address is wrong on the logbook, then you need to send complete V890 form to DVLA at the above-mentioned address
DVLA Driving Licence Enquiries
If you wish to apply for the first provisional driving licence or would like to track the application, change your address or any other issue, then all the related information can be checked by visiting the page. It takes a few weeks for the application to be processed. Still, if you wish to contact DVLA, you can call the support team at DVLA contact number 0300-0300 790 6801 from Mon- Fri 8 AM- 7 PM and Sat 8 AM- 2 PM. The requests can be sent by email via DVLA contact by email page or by post at the below-mentioned address:
Drivers Customer Services, Correspondence Team, DVLA, Swansea, SA6 7JL
DVLA Medical Information
You should inform DVLA about medical conditions that can affect your driving. The list of various medical conditions can be checked by visiting the page. Any questions about the medical conditions can be discussed with DVLA customer service either at DVLA customer service number 0300-0300 790 6806 here or by email via the page. You can also send the details by mail at the following DVLA customer service address:
Drivers’ medical enquiries, DVLA, Swansea, SA99 1TU
DVLA will assess the condition and the decision is given within 6 weeks. If in case, you are not happy with the given decision, then you may send the details in writing at DM Business Support, D7, DVLA, SA99 1ZZ. If you choose to appeal the decision, then DVLA should be informed first at the Driver and Vehicle Licensing Agency, Drivers Medical Group, Swansea, SA99 1DF
Following a medical condition, if the application for a driver’s licence is refused, you can reapply for it. D1 application forms to be filled in and sent to DVLA. The D1 pack (for car or motorcycle licence) is accessible online via the page or at post office branches. The application can be sent by fax or post, either at DVLA fax number 0845 850 0095 or at the address: Drivers Medical Group, DVLA, Swansea, SA99 1TU
DVLA Licence Information
The customers are being provided with the service where they can view their driving record or share the driving licence information with someone by creating a licence check code. The code is valid for 21 days. You need to submit the details online via the page to use the service.
You can check online what information DVLA holds about a vehicle by visiting this page. The requests can also be sent by email or post. You can send the requests via DVLA customer service email address [email protected] or by post at the following DVLA contact address:
SAR Enquiries, DVRE, DVLA, Swansea, SA6 7JL
DVLA Driver Check Phone Number
You can also check someone’s driving licence information using this page through telephone, by post or online.
- Online-DVLA can be contacted for help for using the online service at DVLA customer service contact number 0300 083 0013 from Mon- Fri 8 AM- 7 PM and Sat 8 AM- 2 PM
- Phone-the driver you are doing the check needs to call DVLA to leave permission for the check at DVLA customer helpline 0300 790 6801. Then you can call DVLA to check the details at DVLA help telephone number 0906 139 3837. DVLA contact hours are from Mon- Fri 8 AM- 7 PM and Sat 8 AM- 2 PM
- Post-You and the driver have to send in completed form D888/1 with a cheque or postal order at DCAT Team, DVLA, Swansea, SA99 1AJ
DVLA Driving Licence Renewal
If you have a UK passport, you can get the driving licence renewed with DVLA online.
- If you are 70 or over, the details can be checked via the page
- For the renewal of bus or lorry licence, the process is explained in the page divided into categories- when you are under 45 and 45 or over.
DVLA Driving Test
It should be noted that DVLA does not deal with driving and theory tests. You need to contact DVSA (Driver and Vehicle Standard Agency) for the same by visiting the page. For theory test bookings, DVSA can be contacted at the phone number 0300 200 1122 here and 0300 200 1133 (Welsh) from Mon- Fri 8 AM- 4 PM. They can also be contacted via email [email protected] or by mail at DVSA, PO Box 1286, Warrington, WA1 9GN
DVLA Welsh Phone Number
For any questions in regard to the Welsh Language, the customers can call the DVLA Welsh phone number 0300 790 6819from Mon- Fri 8 AM- 7 PM and Sat 8 AM- 2 PM.
DVLA Northern Ireland Contact Details
DVA (Driver and Vehicle Agency) is licensing and testing vehicles and drivers in Northern Ireland. The users can call the DVLA Northern Ireland contact number 0300 200 7861 or +44 289 049 5914 from abroad, or 0289 067 5914 (local). The DVLA customer service hours are from Mon- Fri 9:15 AM- 4 PM except for bank holidays and every 4th Tuesday 10 AM- 4 PM. The team members can also be contacted via email address [email protected] or by mail at the following address
Driver and Vehicle Agency, Country Hall, Castlerock Road, Waterside, Coleraine, BT51 3HS
DVLA Press Office Contact
The journalists can get in touch with the DVLA press office members for any of their requests either over the telephone at DVLA phone number 0300 123 0791. The DVLA contact hours are from Mon- Fri 8:30 AM- 5 PM. The requests can also be sent via DVLA help email address [email protected] or by mail at the address:
DVLA press office, Longview Road, Morriston, Swansea, SA6 7JL
If you require to contact out of office hours, then you may dial DVLA helpline phone number 0300 123 2407
DVLA Translation Service
If you do not speak English or Welsh, then you may contact the DVLA translation service team. For the vehicle registration and tax, you may call DVLA customer contact number 0906 737 0013. Regarding driving licence and medical issues, you can call DVLA contact by phone 0906 737 0012. The DVLA helpline hours are from Mon- Fri 8 AM- 7 PM and Sat 8 AM- 2 PM.
DVLA Careers UK
If you wish to be part of the DVLA team, you can check for all the information about vacancies online by visiting the page.
DVLA Research Survey
Since 2008, DVLA has conducted various user research. Information about the research projects can be checked by visiting the page. If you wish to be a part of the online research panel, then you may send the required details by email via DVLA help desk email [email protected]
DVLA Customer Services Complaints
If you are not happy with the services from DVLA, then you should first contact the concerned department that you have been dealing with. In case, you are not satisfied with the given outcome, then you may contact the DVLA complaints team. The details can be sent either using an online email form via the DVLA customer services email page or by mail at the following DVLA address:
Complaints Team, DVLA, Swansea, SA6 7JL
If the issue is still not resolved then you may write to the DVLA chief executive officer at the address: Chief Executive’s Office, DVLA, Swansea, SA6 7JL or can contact online using the page.
Still, if you think that the complaint has not been resolved satisfactorily, then the matter can be referred for independent review to Independent Complaints Assessor (ICA). In order to contact ICA, you need to go through DfT or agency you have been dealing with.
If still not satisfied by ICA response, then you can ask a Member of Parliament (MP) to refer your complaint to the Parliamentary and Health Service Ombudsman. They can be contacted at the telephone number 0345 015 4033 here or by mail at the below-mentioned address:
PHSO Millbank Tower, Millbank, London, SW1P 4QP