ASOS is an online shopping platform or you can say fashion and beauty retailer that deals in Women wear, men wear, footwear, jewelry, accessories, and other beauty products. You may call the ASOS customer service team if you need any help regarding shopping for their products, corporate, legal and media matters and other services provided by them. ASOS customer service team is accessible at 0207 756 1000. If you have any issues regarding corporate or legal media-related matters or other service-related matters, you can write to them at following ASOS contact address:
ASOS plc, Greater London House, Hampstead Road, London, NW1 7FB, United Kingdom
ASOS customer care team handles their customer’s queries through phone, live chat, emails or social media. For sending an email to ASOS customer representatives, you need to visit this page and fill all the details. If you want to ask your questions live and want answers on the spot, you need to visit this ASOS live chat page. You can even send the inquiries through fax by dialing ASOS fax number 0207 756 1001.
If you have placed any orders with ASOS or having any issues that are causing trouble in their delivery, you can write a letter to ASOS customer team at following ASOS orders address:
ASOS.com, Customer Care, Building 2 Peoplebuilding, Maylands Avenue, Hemel Hempstead Industrial Estate, Hemel Hempstead, Hertfordshire, HP2 4NW
The ASOS team will get back to you with the best solution as soon as possible. You can even make a call at ASOS order number 0207 756 1000 and discuss your issue through the phone.
ASOS marketplace customer service
If you are searching for a platform where you will get lot of variety. ASOS marketplace is the best online platform where you will get a collection from various boutiques and the latest brands. You will also see varieties from upcoming designers flaunting their unique designs. They also provide great opportunities for boutique sellers to join this amazing marketplace. If you want to apply as a seller, you need to visit this page. They will not charge any amount for listing but for selling an item you need to pay a certain fee. You can send an email at ASOS marketplace email address [email protected] for asking your queries for becoming a seller, the fee charged and changes any required to be made. The sellers who wish to close their account with the ASOS marketplace, need to send an email at [email protected].
ASOS Technical Support
ASOS technical issues can be resolved easily by calling ASOS technical support team. If you are facing issues in signing in your account, not receiving emails from the ASOS team, want to change currency on an app, removing items from the cart, cannot find a marketplace for shopping, etc. Such issues can be resolved by visiting the ASOS technical support page. You can even make a call at 0207 756 1000 for resolving your issues. You can even do a live chat with their service representatives to solve your problems.
ASOS Investor relation inquiries
The information regarding ASOS investors and shareholders or any other ASOS investor relation inquiries, you can visit the ASOS investor relation inquiries page. You need to fill all the details asked on this page and submit it. You will be informed at the contact number provided by you. You can even make a call to the ASOS investor relations inquiries team at 0207 756 1000.
ASOS media inquiries
ASOS media inquiries can be made through phone or email. You need to make a call at ASOS media inquiries number 0207 756 1000 for resolving your issues. Alternatively, you can send an email at [email protected] for resolving your issues.
ASOS legal inquiries
You can even ask legal matters from ASOS legal team by sending an email at ASOS legal matters email address [email protected]. ASOS legal inquiries team will get back to you as soon as possible with the best solution.
ASOS company secretariat inquiries
The customers who wish to send tr1 notification to ASOS, they can do so by sending an email at ASOS company secretariat inquiries email address [email protected].
ASOS Delivery and Returns
The details regarding ASOS delivery and returns are available on this page. There are different charges for each type of delivery such as standard delivery, precise delivery, instant delivery, etc. Other issues related to ASOS delivery can be resolved at the ASOS FAQ page. The ASOS return FAQ is available on this page that provides answers to different issues. If your problem is still not resolved, you can do a live chat with their customer service team and resolve your issue. You can even connect with them through messenger on this page. If you want to return your items, you need to send
ASOS customer complaints
If you are not satisfied with the services of ASOS, you can easily file a complaint against them. ASOS will take strict action against it as they adhere to all rules and regulations. They will take all possible actions that will satisfy your issues. You can send an email at the ASOS customer service email page if your complaint is regarding their products and services. You can even contact the ASOS customer service team through social media portals. You can even file a written complaint, by sending a letter at the following address:
ASOS Customer Care, Building 2 Peoplebuilding, Maylands Avenue, Hemel Hempstead, Hertfordshire, HP2 4NW
If you are still not satisfied, you can escalate the matter further to Ombudsman. It is an alternative dispute resolution provider that will listen to your complaint and provide the best solution. You can connect to the retail ombudsman through email as well as phone. The ASOS retail ombudsman email address is [email protected] where the complaint can be sent. If you want to make a complaint on call, you need to dial the number 0203 540 8063. You can even send a letter at the following address for raising your complaint.
The Retail Ombudsman, 33 floor Euston Towers, 286 Euston Road, London, NW1 3DP
If still your matter is not resolved properly, you can forward it to EU online dispute resolution platform. You need to visit this page and check details regarding filing a complaint.